Chambre d'hôte (Bed & Breakfast) accommodation in Mazamet version française

La Grande Maison, 15 Boulevard Soult, Mazamet, France


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Terms & Conditions

Please read these terms and conditions carefully

  1. Rooms will be ready for you to move into from 4pm on the date of your arrival. This allows us time to prepare the rooms following the departure of previous guests

  2. We ask you that you vacate by 10am on the date of your departure to allow us time to prepare the rooms for the next guests.

  3. Should you arrive earlier or need to depart later, no problem, we can store your luggage in a secure space.

  4. Bookings accepted subject to availability.

  5. The rooms will be cleaned to a high standard for your arrival and we would expect it to be in the same condition on your departure.

  6. If there are any breakages or damages please bring them to our attention on your departure if not beforehand.

  7. For guests renting the whole apartment, on your arrival you will be required to leave a breakages deposit of £100 / €150 which is fully refundable once we have checked the apartment for any possible damages, breakages or excessive cleaning.

  8. This deposit will be sent back to you within 14 days of your departure.

  9. Keys: When leaving the premises, please ensure that you use both keys to lock the front door. All sets of keys must be returned otherwise there will be a charge of £80 or €120 to change the locks and for new keys.

  10. Fresh bedding will be supplied (but not fitted) on a weekly basis.

  11. Bath towels towels are supplied.

  12. Washing: We will happily do washing for you if you require this service. We charge €8 for an 8kg wash, including drying. We can do it same day if you require for an additional €2, or next day service if you can wait.

  13. Children's cots and highchairs are available on request at no extra charge.

  14. Additional baby equipment is available for a small hire charge to cover cleaning and usage costs.

  15. Smoking is NOT permitted in the apartment or house, and we thank you for your co-operation in this.

  16. Pets are NOT permitted in the rooms or the house.

  17. No responsibility will be accepted by us for claims resulting from the use of the property or elsewhere.

  18. No compensation will be paid where anything occurs beyond our control - including Force Majeure (anything unusual or unforeseeable - the consequences of which could not have been avoided with the exercise of all due care and attention).

  19. The use of the accommodation, grounds, equipment or other amenities is entirely at your risk and we accept no responsibility for any injury, loss or damage to guests personally, their belongings or vehicles.

  20. You are strongly advised to arrange full holiday and health insurance and to bring a valid European Health Insurance Card. UK customers can obtain one from

  21. We will not be liable for any failure of internet, electricity, gas or water supplies to the apartment.

  22. We will not be liable in regard of any equipment, machinery or appliance in the accommodation or grounds; nor any other matters beyond the reasonable control of ourselves; nor for any loss, damage or inconvenience caused to or suffered by any guest should the property be destroyed or substantially damaged prior to the rental period, other than the amount already paid by you in respect of the rental.

  23. Under no circumstances shall our liability to you exceed the amount paid to us by you for the rental period.

  24. Please be aware we are situated in close to the centre of the Mazamet and cannot be held responsible for associated noise, festivities or traffic beyond our control.

  25. Please note that children (under the age of 14) must be supervised by a parent or guardian inside the pool area at all times.

  26. In the interests of safety, jumping and diving are not permitted in the pool and no glass can be taken inside the pool area.

  27. Bookings will be confirmed only on receipt of a 10% deposit (however, if your initial booking is only 8 weeks prior to your visit, we require payment in full).

  28. Dates enquired of will only be held open for seven days pending receipt of deposit.

  29. The 10% deposit will be refunded if you cancel your holiday more than 8 weeks in advance of your arrival date.

  30. If you cancel within 8 weeks of your arrival we will attempt to re-let and if we are successful we will refund all or part of the deposit.

  31. You are strongly advised to take out travel insurance which covers any financial loss resulting from unavoidable cancellation.

  32. The full balance of payment is due 8 weeks prior to your date of arrival.

  33. Credit & Debit cards are accepted but are subject to a 3.4% charge for amounts up to £1,500 decreasing to 2.9% for transactions above £1,500.

For booking enquiries please contact: or call us on +33 6 18 81 40 56

We also offer holiday accommodation with Swimming Pool


We offer Chambre d'hôte (Bed & Breakfast) accommodation in Mazamet, France.

We also offer holiday accommodation (vacation accommodation)

Mazamet is in South West France 50km from Carcassonne and 80km from Toulouse.



La Grande Maison

15 Boulevard Soult,

81200 Mazamet, France


telephone: +33 (0)6 18 81 40 56

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